Frequently Asked Questions
Everything you need to know about your beauty essentials at Anwar Store.
Are your beauty products authentic and safe?
Yes, at Anwar Store, we guarantee 100% authenticity. We source directly from authorized distributors and reputable brands to ensure every product meets high safety and quality standards.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's progress.
What is your return policy for skincare and makeup?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If a product arrives damaged, please contact our support team immediately for a replacement.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping fees and delivery times vary by location and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
How can I check the expiration date of my products?
Most products feature a Period After Opening (PAO) symbol, which looks like an open jar with a number followed by 'M' (e.g., 12M). This indicates how many months the product remains effective after being opened.